Next Business Day
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Next Business Day
Our Next Business Day service provides an engineer on site the following working day to diagnose and repair the reported fault.
Warranty Renewal & Support
Flexible, reliable warranty cover for your Dell EMC and enterprise systems. Keep users happy, staff productive, and stakeholders invested.
Your Choices
With the purchase of your system you can choose Next Business Day or Mission Critical 24/7, tailored to your operational needs. Up to 5 years cover available.
Mission Critical 24/7
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Mission Critical 24/7
Response within 4 hours of notification, with an engineer dispatched on site as soon as possible, any time, any day.
Registration
Activate your warranty in three simple steps.
Register Your System
When you receive your system, register it at Warranty Registration.
Provide Your Tag Number
All the details are important, but most crucial is your system Tag Number or service identifier.
Confirmation
Your warranty is processed by our Support Team and validated with a certificate sent by email.
Making a Claim
Report faults promptly, ideally before 4PM, for the best turnaround and diagnosis time with our Support Team.
1
Report the Fault
The moment a fault occurs, report it. Reporting before 4PM gives you the best turnaround.
2
Support Response
Depending on your warranty, you should be contacted within 4 hours or by the next working day.
3
Parts Check
Upon diagnosis, we confirm the replacement part is in stock and ready for repair or replacement.
4
Engineer On Site
If required, an on site visit is arranged as soon as possible or the following working day.
