Technical Support

We’ll help you get back on track.

On the rare occasion you’re experiencing difficulties with your Dell EMC hardware, you can raise a support ticket and our team will get you the help you need.

If any hardware is defective or damaged, we’ll repair or replace it for you as long as it’s within its warranty period. For products outside of their warranty period, we are happy to advise on repair or replacement options.

Raise a ticket any time.

Our ticket form is available 24/7. We aim to be in touch the same working day, or the next working day if your ticket is logged after hours. Upon submitting, you will need to include the following:

  • Name
  • Contact details (phone number and email address)
  • Sales order reference
  • Service Tag or serial number of hardware
  • Description of the problem
Support Centre

Contact Sales

Looking for a Dell EMC enterprise hardware solution and need expert advice? Fill out the form and one of our team will reach out to you within 24 hours.

Alternatively, if you are ready to buy, use a button below to visit the shop.

Sales hours
Monday to Friday, 9:00 AM – 5:30 PM
  • Configure a PowerEdge to spec
  • Quote for storage or networking
  • Talk through warranty and on-site cover

Prefer to talk? Call support on 01536 274 953 or email support@serversource.co.uk.